What is VALL Fresh Holic?
Where is it made?
Is It tested and Certified?

Vall Fresh Holic volcanic ion stone ball has been tested and certified on its different capabilities as a product. The following certifications prove that Vall Fresh Holic is legit and true to its promise product.  

Absorption Test Certificate

Absorption Test Certificate which tests Vall Fresh Holic’s product to absorb.

Anti-Bacterial Test Certificate

Anti-Bacterial Test Certificate which tests Vall Fresh Holic’s anti-bacterial property. This is to see whether it is safe for use multiple times in the skin and to check if bacteria stays in the product. Vall Fresh Holic volcanic ion stone ball has an anti-bacterial property so users will not have to worry about bacteria growing and staying in the product.

VALL Fresh Holic Hypoallergenic Test Result

Hypoallergenic Test Certificate

Hypo-Allergenic Test Certificate is a certificate that proves that Vall Fresh Holic is a hypoallergenic product. You don’t have to worry if you have sensitive skin because Vall Fresh Holic assures you that they are very gentle on the skin and will not cause any harmful effects.

Far Infrared Test Certificate

Far Infrared Test Certificate proves how much Vall Fresh Holic can help in your blood circulation by its far-infrared function. This function can help with skin elasticity.

What are the benefits of using VALL Fresh Holic?

VALL Fresh Holic is an All-In-One Beauty Tool

This means that all the benefits it can bring to your skin are compacted into one small product which you can bring everywhere. But what are the benefits of this beauty tool?

Simple Pore Care

Vall Fesh Holic cleanses your pores when you roll Vall Fresh Holic gently to your skin and absorbs unnecessary excess oil, dirt, and sweat.

Reduces Skin Pores

Cleaning your face with Vall Fresh Holic protects your skin and prevents bacteria to grow in it. The anti-bacterial and far-infrared technology of Vall Fresh Holic prevents your skin from having an acne breakout.

Prevents Acne Flared Up

VALL Fresh Holic protects your skin by cleaning your pores and preventing the growth of bacteria because of it’s anti-bacterial and far-infrared function. This unique features of VALL prevents your skin from having pimple or acne breakout.

Far-Infrared

The volcanic ion stone ball of Vall Fresh Holic generates far-infrared that promotes blood circulation through massage. This can help in promoting skin elasticity as well.

Anti-Bacterial and Deodorizing Function

Use Vall Fresh Holic to your skin to deodorize and kill any bacteria on your face.

Hypoallergenic and Natural Materials

Vall Fresh Holic is made from 100% natural material and is tested and certified to be hypoallergenic. Enjoy the benefits of Vall Fresh Holic even if you have sensitive skin.

Compact Size and Luxurious Design

You don’t have to worry about it being bulky in your bag. With its compact size, you can easily bring it anywhere. VALL Fresh Holic’s design is so luxurious that it can add an expensive vibe to your beauty products.

Skin Trouble Under Mask

Using VALL Fresh Holic can help you eliminate the bacteria formed in your face because of using the mask.

Anti-Stress

Rolling Vall Fresh Holic around your face can have a soothing effect that can help you relax.

Oil, Sweat and Dirt Absorption

Vall Fresh Holic is mainly for Oil, sweat, and dirt absorption. The product is created to take out all the excess oil that you have on your face.

Smoothen and Freshen Skin

  • VALL Fresh Holic can give your skin that fresh and matte look without putting in too much product. By just rolling this tool on your face, all the dirt, sweat, and oil will clean up.

No Makeup Smudging

By cleaning all the excess oil you have on your face, your make-up will not smudge.

How to use VALL Fresh Holic?

To use this revolutionary beauty tool, simply roll VALL Fresh Holic onto your face. Focus on the area where it is oily so that it can absorb the excess oil on that part. Roll it on your T-Zone or U-Zone.

VALL Sphere How To Use 03
VALL Sphere TZone

T-Zone

Use it in your T-zone to remove the excess sebum from all the sebaceous glands there.

VALL Sphere UZone

U-Zone

Use it on your U-zone to relax your face with the movement of rolling VALL Fresh Holic in the face.

6. Can I use it before applying make-up? And can I use it when I am wearing make-up?

You can use it before and after applying make-up.

Before applying Make-up

Using it before applying make-up can give you benefits. Make-up will stay longer with a mattified finish. And it cannot be removed easily when you are wearing your mask.

 

After putting a Make-up

Using it after putting a make-up will help you not to smudge your make-up no matter how thick it is. Oily face and sweat can cause smudge and cakey finish in make-up which can be avoided when using VALL Fresh Holic.

 

How many volcanic ion stone ball inside the VALL Fresh Holic container/case?
VALL Sphere Inclusions 01

When you buy the product there is 2 volcanic ion stone ball inside the container. The other volcanic ion stone ball is your spare once you have maximized the use of the other ball.

Is it reusable? How many times can I use it?

Yes, Vall fresh Holic is a reusable product. The volcanic ion stone ball is reusable up to 180 times or can last up to 3 months if used twice daily. With its anti-bacterial property, you don’t have to worry about bacteria building up in the product because bacteria cannot grow on the stone ball.

And since the product already contains two stone balls inside the container, one container can last you up to 6 months of use. Which is get your money’s worth.

When do I need to clean it? And how to clean it?

Regular cleaning of the stone ball is also needed for hygiene purposes. Clean your volcanic ion stone ball after using it twice or thrice or whenever it is filled with oil or dirt already.

VALL Sphere How to clean it 02

To clean the volcanic ion stone, simply wash it with flowing water, and or with cleansing foam, and let it dry.

VALL Sphere How to clean it 01

Or if it is not as filled with oil, you can simply wipe it with wipe tissue and let it dry.

What are the PRECAUTIONS?

PRECAUTIONS

  • Vall Fresh Holic is designed for personal use and should not be shared with others.
  • Please keep the product out of reach of infants or children as it can be a choking hazard for them.
  • Do not use the product on the skin with scars, burns, or swelling.
  • Be careful to bump the product with a hard object, as this may cause breakage.
  • Clean your Vall Fresh Holic regularly to avoid building up contaminants.
* Please note that there is a risk of damage if the ball is washed for more than 5 minutes and exposed to water for a long time
Which courier do you use?

For Metro Manila:
We have our own riders, we also use Grab, Lalamove, LBC, GogoXpress etc.

For Visayas and Mindanao:
LBC and GogoXpress

For other country (outside the Philippines):
EMS, DHL and FedEx.

Do you ship internationally?

Yes, we ship orders worldwide.

How long does it take before my order gets shipped?

We are aiming to have your order dispatched from our facility within the day or the next day (business days). However, please bear with us in case we are spending extra time in checking/perfecting your items, particularly during the peak season around end of the year.

Furthermore, there will be chances that the item that you ordered may run out of stock though we are doing our best to avoid this from happening. We will definitely try to get you notified as soon as possible if that happens.

Please contact our customer service team if there is any question concerning the time to dispatch.

After the goods are dispatched, how long does it take to be delivered?

The estimated delivery are as follows:

For Metro Manila:
1-2 business days. Except on holidays and force majeure events (i.e. earthquakes, typhoons etc.).

For outside Metro Manila within Luzon:
2-3 business days. Except on holidays and force majeure events (i.e. earthquakes, typhoons etc.).

For Visayas and Mindanao:
3-5 business days. Except on holidays and force majeure events (i.e. earthquakes, typhoons etc).

For other country (outside the Philippines):
5-10 business days. Except on holidays and force majeure events (i.e. earthquakes, typhoons etc.).

We are unable to provide the exact delivery time for the orders you place, but we guarantee that you will receive a full refund for undelivered/missing items.

Do you offer COD (Cash-On-Delivery) and COP (Cash-On-Pickup) payment terms/method?

COD (Cash-On-Delivery)

VALL Sphere Cash On Delivery 01

Yes, we do offer COD (Cash-On-Delivery) payment terms/method. This option is only available in the Philippines.

COD (Cash-On-Delivery) means, ORDER NOW PAY LATER. You order first then you will pay the ordered item upon delivery. This includes the item price and the delivery fee (unless it’s FREE SHIPPING).

COD (Cash-On-Delivery), is a payment solution to protect the buyer from scammers. WORRY-FREE!

NOTE: Make sure that your area is not out-of-delivery zone of LBC. If ever your area/location is out-of-delivery zone, you can pickup-up your order to any of LBC branch.

COP (Cash-On-Pickup)

VALL Sphere LBC Branch Pickup 01

COP (Cash-On-Pickup) is another option if ever your location is out-of-delivery zone of any courier or the courier do not deliver to your area.

With this option, you will pay the total amount of your order and the shipping fee upon pickup to the LBC branch.

This option is also convenient to you specially if you are not always at home or no one would be available to receive your order if door-to-door delivery.

NOTE: You can pickup your order within 3 days upon arrival to the LBC branch you preferred.

Do you accept money transfer payment via GCASH/ PAYMAYA/ LBC/ Western Union/ Palawan etc.?

Yes, we do accept money transfer payment to any money transfer service company like GCASH/ PAYMAYA/ LBC/ Western Union/ Palawan etc.

PROCESS:

1.) Upon ordering, choose Money Transfer method/option for payment.

2.) Send your payment to, as follows:

   Account Name: LEMUEL P. SULIT

Contact Number: 0995 967 8688 (GCASH) | 0932 875 2318 (PAYMAYA)

3.) Send your order details (Name/ Order Number/ Item/ Quantity) and the photo of the money transfer slip to the following:

EMAIL: sales@vallfreshholic.com 

or to our FB Page

www.facebook.com/vallfreshholicofficial

4.) Your order/s will be shipped as soon as the payment is confirmed.

Do you accept Bank Transfer payment? What are the process?

Yes, we accept bank transfer/deposit to our BDO/BPI account.

PROCESS:

1.) Upon ordering, choose Bank Transfer method/option for payment.

2.) Send/Transfer/Deposit your payment to the following bank account, as follows:

BDO – 002170198322

BPI – 4089184202

Account Name: LEMUEL P. SULIT

3.) Send your order details (name/order number/item/quantity) and the photo of the deposit slip to the following:

EMAIL: sales@vallfreshholic.com 

or to our FB Page

www.facebook.com/vallfreshholicofficial

4.) Your order/s will be shipped as soon as the payment is confirmed.

.

Do you accept Debit/Credit Card Payment?

Soon.. 

How to become an Affiliate?

Yes. For more info, email us at admin@vallfreshholic.com

What are the benefits of an Affiliate?
  1. Business Opportunity
  2. Product Discount 
  3. Affiliate Account (Dashboard) – You can monitor your sales commission, manage your payouts etc.
  4. Replicated Website (Affiliate Link) – You can sell locally and internationally by giving your affiliate.
  5. Discount Coupon Code – a special discount coupon code you can give to your customers for them to buy
  6. Sales Commission – commission per product sales
  7. Residual Income – commission per repeat order of the customer
  8. Incentives and bonuses
where?

when?

Soon..

Do you offer return or refund?

Product Returns and Refunds

Please note that to be eligible for a refund in the event of product returns, we need you to reach out to us within 14 calendar days from receiving your order.

Kindly provide us with your order number and the reason for your return. We will have our customer support team review the request and will provide further instructions via email correspondence supposing the return request has been approved.

Return items must be in original packaging, including any accessories, manuals and documentation.

Note that returned items must be unused, in the same condition that it was sent to you, and in their original packaging. Stains, folded cards, broken seals or broken plastic foiling will not be accepted. If the condition of the product shipped back to us is not in acceptable condition, we reserve the right to not provide a refund or exchange. Products that have been personalized cannot be refunded or exchanged.

Non-returnable items include incorrect products purchased and damaged products through customer mishandling.

Returns made without receipt may be refused. VALL Fresh Holic (Gideon300 Online Services) reserves the right to deny any return.

What if the item(s) I received is/are defective/damaged?

Please contact our Customer Support Team to start the return process. Please include the following information:

– Order number
– Proof of Purchase
– Video or photo of the faulty product (if applicable)
– Complete delivery address
– Contact telephone number

In some cases, you may be required to include a video or photo of the defective/damage product for proof in order to refund or replace the product.

How long is the returns process?

Processing may take up to 14 business days from the day we receive your return. We will email you to confirm once your return has been processed.

For returned items, a full refund will be credited for defective products. For non-defective items, refund excludes all shipping and handling fees.

When will I receive my refund?

All refunds will be credited to your original form of payment. If you paid by credit cards or debit card, refunds will be send to the card-issuing bank within 14 business days of receipt of the returned items. Please contact the card-issuing bank with questions about when the credit will be posted to your account.

If you haven’t received a credit for your return yet, please reach out to your bank/credit card company. It may take some time before the refund is posted to your account.

How do I change or cancel my order?

Please contact us as soon as possible if you need to make modifications on your order or if you need to cancel it. Please make sure to provide us with your order number and the modification you would like to make and we will confirm once the modification has been made. Note that any orders that have already been packed or shipped cannot be modified or cancelled.